Check-in/Check-out:
Lightwater Cove has the following check in/out times:
Check-In: 3:00pm – 7:00pm
Check-Out: 11:00am
Early check-ins are permitted as early as 2pm with prior notice, pending availability.
Check-ins between 7pm and 9pm are permitted, with prior notice.
Please note that no late check-ins are permitted after 9pm.
Cancellation/Deposit:
A full refund on the deposit will be granted for all cancellations up to 48 hours before check-in.
In the case of cancellations made within 48 hours of your scheduled arrival date, the booking deposit will be retained, and can be forwarded towards a future stay.
Thermal Mineral Pools:
Our hot tub and sauna are available as an “add on” feature called the Thermal Mineral Pools Immersion, as part of our spa offerings. For more information, please refer to the following link: Thermal Mineral Pools Immersion.
Pets:
Dogs are permitted in Heron Nest Guesthouse bedrooms–Stone Haven Room and West Forest Room. Please note that there is an extra charge of $40 per night for each pet.
Smoking:
Please note that Lightwater Cove is a non smoking resort, and that smoking is not permitted anywhere indoors or outdoors on the property.